Information We Collect:
We collect personal information from you when you register an account, deposit funds, participate in promotions, or request customer support. The information we collect includes, but is not limited to:
- Full name
- Date of birth
- Contact information (email address, phone number)
- Payment details (credit card, bank account, or e-wallet information)
We may also collect non-personal data through cookies and other tracking technologies to analyze site usage and improve user experience.
Use of Information:
We use your personal information to:
- Verify your identity and ensure compliance with Know Your Customer (KYC) regulations
- Process deposits and withdrawals
- Provide customer support
- Administer promotions and bonuses
- Communicate important updates and offers
- Detect and prevent fraud or other illegal activities
- Disclosure of Information
We will only share your personal information with third parties in the following situations:
To comply with legal requirements or to protect our rights and property
With payment processors and financial institutions for transaction processing
With trusted partners for marketing and promotional purposes, provided you have given your consent
We take data security seriously and implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or loss. Access to your information is restricted to authorized personnel only.
Retention of Information:
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once your data is no longer needed, we securely delete or anonymize it.
Cookies and Tracking Technologies:
You have the right to access, correct, or delete your personal information. To exercise these rights, please contact our support team. We may require you to verify your identity before processing your request.